CAMERA SERVICES

General Response Time within 24 Hour Reply

EXTRA OPTIONS & SERVICE CHARGES
 

  • SUPPORT  - (Included)
    All online support & on site warranty issues are included for the length of your rental  (7 Business Day Response time)
    This includes malfunction to equipment not caused by damage (accidental or incidental) or neglect.
    A call out fee of of $125 (which includes first 30 mins) applies to all other servicing of equipment, salvage or damage repairs.
    ($75 per 30minutes there after)

     

  • DELIVERY/COLECTION 
    Delivery to within 30kms of GPO is included 
    Collection of equipment is charged at 2 weeks rental. (Goods can be returned to one of our depots FOC)

     

  • RE-LOCATION (To New Site)
    IBC Base - Single Camera Rig (New Site)
    - $145

    IBC Base - Twin Camera Rig (New Site) - $185 
    Porta Loo Mounted - Single Camera Rig (New Site)
    - $125 
    (Includes Travel to site. Dismantle Unit (Empty Base), Remove Signage, Freight & Delivery to new Site (Fill Base) (Up to 5KM), Reset Camera / Recommission Camera & Decoy Cameras. Clean, Check, Replace as needed. Batteries / Solar Panel /  Camera. App, IT & Cloud Updating.
    (7 - 10 Day lead time - See Urgent Move Costs)  Includes 5Km TRAVEL  - then standard travel fees (below) apply.
    Price is per unit. Discount may be applied for multiple Units on same site.
    Can a client move the camera themselves? Absolutely! See FAQ

     

  • RE-POSTION EQUIPMENT (On site)

    IBC Base - Single Camera Rig (Same Site)
    - $125
    IBC Base - Twin Camera Rig (Same Site) - $145 
    Porta Loo Mounted - Single Camera Rig (Same Site) - $88
    (Includes Travel to site. Dismantle Unit (Empty Base), Shift to 
    new position (Fill Base). Reset Camera / Recommission Camera & Decoy Cameras. Clean, Check, Replace as needed. Batteries / Solar Panel. (7 - 10 Day lead time - See Urgent Move Costs)  NO TRAVEL  INC
    Price is per unit. Discount may be applied for multiple Units on same site.
    Can a client move the camera themselves? Absolutely! See FAQ

     

  • Online Camera Tune Up - $45
    Let us go right through your camera settings online and make sure everything is 100%. We will fine tune all set ups and report back on system function.

     

  • On-Site Camera Tune Up - $85
    At different times of the year your batteries & solar panel may need moving and / or topping up if they fall into winter shade with less light. You can manage this yourself or let us do it for you and and make sure everything is 100%. We will move panels as needed, changeover batteries, fine tune all set ups and report back on system function.

     

  • URGENT  Delivery / Move (Same Week) +150%

  • URGENT  Delivery / Move  (Same Day) +250%
    + Travel  - Casual Rates Apply (Below)
    + Casual Rental Rates May Apply

     

  • Travel  (Charged at $2.80 KM)
    Includes driver / staff time / Back to base

     

  • Cloud Access - $65
    You can access all your videos via the SD card in your camera, but we also back up to the cloud for you in case your camera was stolen or damaged. We can access download for one event on one day for the fee listed above.

    Travel Areas
    Our Standard areas cover :
    Aldinga - Two Wells.
    Two Wells - Gawler
    City - Murray Bridge 
    Murray Bridge - Mt Gambier
    Travel rates will apply for areas outside standard

     

  • Early Termination
    Early equipment rental termination will be charged at the minimum length of hire.  (150 days minus paid rental, unless on short term hire)

    Any services requested above are sent out on 14 day accounts. Please Contact us with any questions. When ordering a "re-position", this is a great time to add new items such as decoy cameras, tamper alarms, lighting etc.