CAMERA SERVICES

General Response Time within 24 Hour Reply

EXTRA OPTIONS & SERVICE CHARGES
 

  • SUPPORT  - (Included)
    All online support & on site warranty issues are included for the length of your rental  (7-14 Business Day Response time)
    This includes malfunction to equipment not caused by damage (accidental or incidental) or neglect.
    A call out fee of of $150 (which includes first 30 mins) applies to all other servicing of equipment, salvage or damage repairs.
    ($75 per 30minutes there after)  Travel Fees will apply.

     

  • STANDARD DELIVERY/COLLECTION 

    STANDARD Delivery (16 Week Rental):    1 Week rent (Charged in arrears at end of term)
    STANDARD Collection (16 Week Rental): 1 weeks rental. (Equipment can be returned to one of our depots FOC)

    STANDARD Collection / Delivery (Short Term Rental):  $150 / $150  (Equipment can be returned to one of our depots FOC)


    Travel  (Charged at $2.80 KM) Includes driver / Tech Time / Back to base

    URGENT  Delivery / Move / Collect (Same Week) +150%
    URGENT  Delivery / Move  / Collect (Same Day) +250%

     

  • RE-LOCATION (To New Site)
    Porta Loo Mounted - Single Camera Rig (New Site)
    - $145 
    Fence Mounted - Single Camera Rig (New Site) - $125 
    IBC Base - Single Camera Rig (New Site) - $155

    IBC Base - Twin Camera Rig (New Site) - $185 
    + Includes 5KM between sites. Standard Travel Fees apply after this time

    (Includes Travel from base to to site. Dismantle Unit (Empty Base), Remove Signage,  Reset Camera / Recommission Camera & Decoy Cameras. Clean, Check, Replace as needed. Batteries / Solar Panel /  Camera. App, IT & Cloud Updating.. Set up in new location.
    (7 - 14 Day lead time - See Urgent Move Costs)  Includes 5Km TRAVEL  - then standard travel fees (below) apply.
    Price is per unit. Discount may be applied for multiple Units on same site.  Can a client move the camera themselves? Absolutely! See FAQ

     

  • Online Camera Tune Up - $55
    Let us go right through your camera settings online and make sure everything is 100%. We will fine tune all set ups and report back on system function.

     

  • On-Site Camera Tune Up - $125
    At different times of the year your batteries & solar panel may need moving and / or topping up if they fall into winter shade with less light. You can manage this yourself or let us do it for you and and make sure everything is 100%. We will move panels as needed, changeover batteries, fine tune all set ups and report back on system function.

     

  • I-CLOUD

+ $2.49 (Adds 90 Day Cloud Back Up to any kit)
+ Cameras come standard with SD card and App recording, but you can add remote Cloud back up for $2.40 Per Week for more peace of mind.
+ 90 Day Back Up
+ Full HD

 

  • INSURANCE (Cameras)
    + 18% of your rental adds insurance to any kit*. (Most clients add cameras to their own site insurance policies)
    + Covers theft  of Cameras
    + Covers damage of Cameras
    + Based on rating 7 area or lower. *$380 Excess will apply
    + Does not cover any public Liability

     

  • INSURANCE (Trailers)
    + 18% of your rental adds insurance to any trailer.
    Covers theft  of Camera / Trailer
    Covers damage of Camera / Trailer
    Based on rating 7 area or lower. $850 Excess will apply
    + Does not cover any public Liability

     

  • Cloud Access - $65
    You can access all your videos via the SD card in your camera, but we also back up to the cloud for you in case your camera was stolen or damaged. We can access download for one event on one day for the fee listed above.

    Travel Areas
    Our Standard areas cover :
    Aldinga - Two Wells.
    Two Wells - Gawler
    City - Murray Bridge 

    EXTRA Travel rates will apply for areas outside standard

     

  • Early Termination
    Early equipment rental termination will be charged at the minimum length of hire.  (150 days minus paid rental, unless on short term hire)

    Any services requested above are sent out on 14 day accounts. Please Contact us with any questions. When ordering a "re-position", this is a great time to add new items such as decoy cameras, tamper alarms, lighting etc.